If monitoring detects issue you will be alerted in advance, so you have time to fix issue before it impacts business users. If there is a know solution for problem, monitoring is able to fix problems and run commands, agents to fix issue. If problem is solved, system will automatically close alert. Thus allowing you to focus on your daily work, while monitoring will keep an eye on system 24/7 . Get involved only when it is really needed. No more scheduled review of logs, ddm.nsf, admin4.nsf for pending issues, Be more productive and get involved only when it is really needed.